11:25
BookingCaller asked for an eye pressure check. After a few options, booked Sept 18 at 14:45. Confirmation sent by SMS.
3:31 min, public insurance
Conversation history
Patient data pseudonymised, no raw recordings stored
11:22
InfoQuestion about summer opening hours and parking. Answered in full, no appointment requested.
1:12 min
11:18
CallbackCaller needs a vision test. No suitable slot found, callback scheduled for tomorrow morning.
1:59 min
11:04
PrescriptionRepeat prescription for Latanoprost requested. Task created for the team, pickup from Thursday.
0:58 min
10:51
BookingNew patient, screening booked for Nov 22 at 09:30. Intake forms sent by email.
1:54 min, private insurance
10:33
InfoCaller asked whether a referral is needed. Answered, then offered and booked a slot next week.
2:07 min